QuickBooks App Reviews

a convenient app for me, I recommend to try

This app is completely unusable. I am unable to click on client transactions, cannot select multiple transactions (via checkbox) to print or send. It’s very slow, unresponsive and has a lot of bugs.

Be prepared to loose loads of data that you have spent hours entering into quickbooks. THE CONSTANT CRASHING makes this app not worth the money and certainly does not provide any value to running your business.

Great app: works as it should, meets my expectations, responsive customer support, continually improving. I recommend it if you dislike using the browser version of QuickBooks.

Compared to Xero? You guys had ZERO effort to get up and running and INFINITELY more support! Keep it up Intuit!

Coming from having worked with the PC desktop version of QB Pro (since Day 1 and Quicken befpre it: since 1988), this online (Mac) desktop App version is an extreme test of one’s patience. It’s even worse than the Mac desktop QB software. I do like the cloud aspect of the program and the ability to have multiple bank account downloads at once. But the fact that there continues to be some of the same bugs in the online version for the 1.5 years I’ve used it and its inability to recognize reoccuring items, has me pessimistic that this will ever be anywhere close to the quality of the PC desktop version—which is outstanding once you understand it. Added bonus, you pay more for this cloud version in the long run… bonus for Intuit. They continue to roll out improvements—that’s welcome. Unfortunately, some things like the shortcuts Star just cause more frustration. The shortcuts you add seem to all disappear quite often out of the blue. Perhaps it gets cleared with each software update, I don’t know. You can’t make a shortcut to more than one specific bank account, it only wants to take to the account you used last. But why even bother trying to create the shortcut when it will soon disappear? Another thing that is really frustrating is its inability to reliably update the data after a transaction has been recorded. Like when matching/adding bank download items, you’ll record a transaction in the Recognized tab, then go to the All tab and see those same transactions you just recorded. When you try to re-add them, QB tells you they’ve already been added. Duh. So why are you still showing them to me? Sometimes the right-click-refresh cures the problem, sometimes it doesn’t. These same refresh problems crop up elsewhere in the program. The reports are a little better now, but still lack in many ways. Their unreliability in refreshing the data can cause real headaches later when you realize your printed/PDF reports are all wrong because it didn’t refresh the data after a change. Sales tax reports are dismal in their detail and a customized report is very limited. The inability to have settings for the sales-tax-viewing page, like seeing quarterly amounts versus monthly, makes for unneccesary additional mouse clicks. Downloaded-transaction matching is poor, it will match a reoccuring transaction amount to a months prior transaction that’s already been matched in a previous download. While there are some really problematic things about this software, it still does the basic job of keeping your accounting up to date. Being able to access it via a mobile device makes it easier to check in more often and keep things updated. It’s certainly better than when they first rolled out the online version years ago (which was a total joke).

The app says that i have an account with intuit but not with quickbooks. considering i have a paid subscription to quickbooks self-employed, you would think i would be able to see my account with this app.

So the app works well. Nothing is explained and you have to a lot of self exploration in order to find what you want.

I’ve used Quickbooks for over 10 years with no significant issues. However, QB online and its desktop version are the exception… extremely dissapointed at how slow the program has become lateley. Do NOT purchase, avoid it at all costs!!!

We have had the new Quickbooks online for 8 months now. Before that I have used Quickbooks contractor for 15 years with no issues very robust. Now for the online version. It’s a joke to say the least. At this point they should have all the bugs worked out. App on Mac crashes all the time so I use the web version and everytime I open Quickbooks it tells me to downlaod the faster app. Ha Ha. The online verison is lacking so much from the desktop version that it is night and day. If you can stay with desktop verison or pick another aappliocation. Come on Quickbooks????????

The biggest overall gripe I have with this app is that there isn’t an offline mode available. This is basically a glorified web portal. It runs reasonably well when connected to a fast network, but quickly becomes almost unusably slow when connected to anything slower. Company financial data is one of those information categories that often needs to be referenced in a hurry and in unplanned moments, so the lack of offline mode is infuriating sometimes. So why not just use QB desktop? Because I have a Mac. And QuickBooks has systematically handicapped the QB for Mac desktop software in an effort to shuttle people to this monthly subscription platform. I came from the QB for Mac platform and used that without any hiccups for years and years. Intuit canned the ability to accept payments using their payment system and left switching to this online platform as the only solution for accepting online payments on a Mac. My business relies on this, so I was forced to switch. Intuit really has this market cornered. They know the ubiquity of QuickBooks is a massive selling point, so switching away from QuickBooks when my accountant and others I work with all use it, is essentially impossible, so I’m stuck here with this garbage software.

OK, so - checked the verision Im running, 2.4.7 that I can see after the update and the UI has magically changed itself. It looks NOTHING like the screenshots above and I have no way to change it back. Thanks, I have a million things to do this morning and now futzing with the new UI (and no option to go back that I can see) is wasting my time. Poorly thought out to say the least.

They don’t make things easy to understand. There are too many steps to do certain things. When you email an invoice to a customer, it is not linked to your email, so you can’t easily figure out when it was sent. This app is not user friendly. It has it’s pros and cons. We paid for it, so we will use it. But overall, not happy with it.

Such a great customer service experience, if you ever have that small issue to that HUGE 3 hour backtrack-and-do-it-right-the-second-time issue, trust that QuickBooks has you covered with some of the nicest service reps!

Buggy, slow, apt to crash. Like the service…when it works. Basically just a shell for the website. Please fix this Quickbooks.

The service itself I’m happy with, but can’t beleive they even call this an app. It is 100% the same as going to the website through your browerser, with LESS FUNCTIONALITY. The app doesn’t even remember your login and password (I can save in in my browser and not have to type it each time). And you also have to resize the window to what you like each time as well. I don’t even know whey they even tried with this app, they clearly put ZERO effort into it and just ported over the website. It’s not worth taking up the little space this used on your HD when you can use your browser for better functionality. The description says that the app will at least load faster than the browser, but that itsn’t even true.

I literally have saved about 40 hours of work this Quarter syncing my bank accounts. I was using Desktop and entering everything manually. What a waste. There was one problem - when I attempted to import a csv file, it was a disaster. I figured out how to do it after about an hour of screwing around. Other than that I have not had any issues or found any glitches.

I have purchased & used several Quick Books for Mac desktop versions over the past 10 years. In February of 2016, I upgraded to QB ’16 Mac desktop. Less than 2- months later I received an email from Quick Books informing me that Intuit payment system , for accepting online customer payments, was going to be shut down at the end of May ’16 . I made many calls to the QB customer support and the Mac tech support people to find out why, & what my options were so that I could continue to receive online payments. Their only solutions were to force me into switching to the online QB subscription version or purchase the Windows desktop version & run it thru Parallels. I tried to find a way to use another online payment service, that I could integrate into my QB customer invoice, but that proved to be far to complicated for both the customers & for my payment entry. I finally relented & switched to QB online, in January ’17. I am highly dissapointed with the very limited ability to customize the invoice format . Many of the functions of the desktop version are not available with the online version. This is definitely NOT an improved upgrade ! Quick Books has really dropped the ball when it comes to the Mac users.

This app has become the hub of my businss. The features were a bit limited when I first subscribed a couple years ago, but they have a lot of improvements. The mobile especially has become more useful with the receipt logging alone.

It has flaws, will not allow me to open the customer or vendor tabs on the left side of the screen