QuickBooks Examine App

Not impressed

The only thing the QB app does consistently is crash. It is not stable, and takes a long time to open. Also disappointed with the way QB syncs to my bank accounts. It was downloading transactions twice and making reconciling a nightmare. It’s unfortunate that QB is considered the industry standard.


This app is super buggy for Mac, it’s not 100% functional. I can’t add categories anymore. AND they have the gall to charge raise their prices on a SUBSCRIPTION service without making it work correctly. I really hate this app- but there are no options for Mac.

Could be much better

This “application” is basically just a specialized web browser pointing only to Intuit QuickBooks Online service. It would have been much better if it was the real desktop application put into the App Store. Software for subscription is what is ruining the industry. Still has not been updated to be a real application.

Slow, Glitches, tons of Bugs

I had to open and close the app 3 times just ot get to the login screen! once logged in, bank accounts didnt sync, billing software was buggy. Im not sure I trust this software jsut yet. they need to squash a ton of bugs

Old and out of date

The Mac App Store version of QuickBooks is out of date. Note that the last update was in June, 2017. The other app you can download from their website is in version 3.3.7 while this app is v. 2.4.8. Granted, the other app is not exactly a native build - they’re using JavaScript or something - it doesn’t look as good and is just as buggy. Best to use the website, unfortunately.

Constant difficulty logging in, terrible customer service

I chose quickbooks because I wanted something that just worked to do simple invoicing for my small business. Instead, I got multiple issues with logging in. The cherry on top was my subscription got cancelled, even though it was active in my itunes account and quickbooks support said they couldn’t do anything. They’re happy to extract a monthly fee for their shoddy service, but not willing to go the extra step to keep a customer. Would not recommend.


Qhickbooks has been a powerful tool to became a great bussines.

Spawns infinite processes

This app spawns hundreds of versions of itself until my system crashes. Unusable.

Doesn't work at all.

Here is the entire experience of using this app: 1. Log in. 2. See a list of clients. 3. Select one. 4. "There was a problem loading this content. Please try again later." 5. Click the "Sign Out" button below that message. It's been 5 days trying to use this more or less continuously and it's never once showed me a client's books. It just doesn't work; stick to the web site.

Slow, Buggy, and too few features in standard setting

…there’s some things with QB that don’t make sense e.g. When I change payee, it deletes all the attachments, or when I put a line item in an invoice, I have to assign it to something otherwise it goes as a service and adds into my total revenue. Okay, so some things I can work around. But it crashes all the time. All the time. All the time. ALL. THE. TIME. (sense my frustration?) Only the premium version has all the reports. Why is this? There’s a huge difference between having access to reports and Enterprise class, multiple users. And the price jumps, a lot. Reports reset sometimes without warning, load slowly, etc.. You can’t split expenses with charges that clients pay you back in invoices. Again, gotta upgrade to that expensive enterprice class. Memo and Description, you can’t switch those out, and in reports you can’t orgranize by amount. Really this is for someone who next to nothing as far as running a business other than invoicing time or a product or two. Looking to other desktop programs than this hunk of junk. Would like it if the desktop PC version could be available for Mac.

Stay away if you bank with BB&T

Quickbooks downloads duplicates & triplicates of your transactions and it’s a major complaint from many BB&T customers / Quickbooks users. They each blame each other but the bottom line it’s Quickbooks responsibility to make sure their app works. Customer service has been saying for many years that they are working on a fix but don’t hold your breath.

Worst Customer Service Experience I have ever Had NO NO NO

Do not get this app… I could not sign in and I called Intuit tech support… They heard the word “Mac”… click… I was on the AppleCare queue… Do Not Download this junk… If you must use QBO, do yourself a favor and use a browser. This is just stupid. Thanks for reading my first review… I’m that mad.

The data won’t load. Buggy and frustrating.

I went from the intuit website downloaded program to the App Store. I spent so much time on intuit support, and they couldn’t figure it out either. Just bad code or bad developers or both. Please fix developers! Or get better developers.

Works Great

Does what you expect. I do really like the short keys.

Won’t batch send emails.

This app is definitely buggy but the other day I tried to send a general mail to all of our customers and it won’t open up the browser and access gmail. It will send estimates and invoices just fine. We got it to open apple mail up and enter all of the addresses but then it wouldn’t let us type ANYTHING anywhere on the mail. Talked to intuit and they blamed apple. Talked to apple they blame intuit. Was told it is the app developers fault…… Typical stuff huh? Lol Does anyone of any significance READ these comments or is this just out in open airspace floating around forever?

Great, by can be frustrating

I love the ease of transfering my checkbook and credit card transactions to the Quickbooks and the ability for my accountant to login from his location. The ease of use is awesome! However, the app unexpectedly shuts down on me quite frequently. This is so frustrating. This needs to be fixed!

One of the Worst Apps Produced

This is quite possibly the worst app you will find on the App Store. Very very buggy—it is not uncommon for this app to crash 6-7 times in one hour. Half of the buttons do not work—you must awkwardly navigate using the keybaord. And you have enough time to make a sandwich between entering transactions, or a three-course meal if you are running a report. Intuit should really be ashamed of this.


Can not connect to bank accounts during setup. Same thing happens in a web browser. Don’t get it unless you like looking at spinning wheels. And don’t bother with phone support, I waited more than 30 minutes before hanging up.

now broken for os 10.10.5

update 1/16/17. I updated to os 10.13 and things work ok including printing checks. App is broken for os 10.10 but works for 10.13. My fault for not upgrading os and giving a bad review. Severely broken. The app used to work well, but is now unusable. While it loads fine, and some modules work, all printing functions including invoicing, check printing and any work relating to pdf do not work at all. All attempts to contact support have gone ignored. DO NOT ABANDON THE STAND ALONE APPLICATION. I am going back and am having trouble doing so. This is very frustrating, especially with such an important function.

Simple and easy to use

Its an amazing program

Incredibly slow & buggy

The app is much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, much, slower than simply accessing QBOL directly through the browser. Take the time to read each and every “much” in the above sentence. That is how much longer pages take to load in the app when compared to Safari on the same machine. It’s that painful. Add in the reality that any attempts to connect an account that require a re-Captcha always require 9-10 pages of “click all the images containing a street sign” in the app, while in Safari the human-detection actually works (usually no image clicking needed), and you have a recipe for simply deleting the app and using the browser. This is incredibly frustrating, as in theory an app with cached graphics and some offline functionality should drastically improve the user experience.

I love quickbooks but hate this app

I try to add an account and the “new” button is there but nothing happens as is the case with other funtions and buttons… come on guys I pay $600 bucks a year for this crap… ($50 a month) I’ve had much better success from my 20 year old quickbooks ’99 program on my old PC until you stopped supporting it!!! FIX THIS NOW!!!! I am positive there are other accounting programs out there!!

Crashes Contstanly

The software has a lot of great features but crashes constantly. When you have to verify “you’re not a machine” sometimes you have to click on dozens of images. My record is 58.

Wont load and just keeps refreshing!!!! even when app is up to date!!

program keeps crashing!!!!!

Does not work anymore

Cannot use the app after updates to MacOS.

Great… When it doesn’t crash

Main benefit is having a separate window that doesn’t require constant login. However, it’s extremely unstable. I can’t tell you how many times I’ve written out a complex, multi-line invoice to have the app crash and lose everything. I have to consciously hit save every minute or so to ensure I don’t lose what I’ve done… Very frustrating.

Not The Real Quickbooks

This should be labeled Quickbooks online. Check with your Tax Professional to make sure this is the Application for you. I did not like how it interfaced with my American Express. Customer Service is easily confused if you pay for this through iTunes rather than a direct credit card.

Eli Ace

amazing tool

crashes with High Sierra

Seems to crash fairly often since moving to High Sierra - contacting QuickBooks they’ll tell you it’s compatible without any issues, the actual experience is unfortunately the opposite. Also since the update, noticed that reports have a VERY hard time pulling any data other than the default “90 days ago” search result. Every time i switch to “this year”, it give s me a refresh screen saying that QB is having a hard time retreiving my data… sure. Very dissapointing as the app was the way to go until the OS update. QBO through the browser has always been clunky and slow.

Not very impressed so far

Works ok (with MAC), but crashes quite often. It’s annoying how often it asks me to sign in even after asking it to remember my password. Quite a few glitches. Our CPA signed us up to use this program 3 months ago, we are still not sure if we want to keep on using it.

SUPER SLOW on MAC (buy PC and desktop version maybe)

Extremely extremely slow app, the full page needs refresh EVERYTIME you check a checkbox or enter something in a field. Customer services say their tolerance is 3 to 10 seconds between each operation ! Not good when you simply need to review more than one bank transactions. Many menus won’t load at first try, needs repeating clicks. Crashes regularely on MAC COMPUTERS (latest OS on high performance macbook pro model). Been forced to use it but will be moving to other online service if they don’t improve. Been patient for a whole year in hope they would catch up but they’re still very very very behind to this day. If the developpers need to wait 3s to 10s at every line of code they write, customers can wait forever. So, if you hesitate getting the online service, i suggest you only use the desktop version with some SSD servers if you really need to access the database remotely.

Just like the web version

This app is identical to the web version in most ways. I imagine there are things unavailable in the app version, but I’ve yet to find them. Rating 5 stars because it works as expected and it doesn’t log you out.

Extraordinary value

I use the app for a small psychiatric practice billing. Worked perfectly, for an amazing price. Started to crash with upgrade of operating system — but customer service responded with a fix — really just a reset — and it has worked flawlessly since.

Avoid at all costs!

Used to work great, but has been buggy for the last 6-8 months. I have had to make numerous calls with their Quickbooks Support team and have to repeat many of the same steps over… and over… and over again. It’s taken up at least 20-24 hours of my life over six months. Every time their support team said they would have to escalate the matter and look into it further and they promised to contact me in a few days… then weeks would go by and no one would call or email EXCEPT to ask me to rate their service. I highly recommend everyone to look to other services for their accounting. Quickbooks used to be a standard for small business, but their product is no longer reliable. They have managed to make Excel look tempting!


I love quickbooks but their app is horrible. Everytime I use it (daily) it crashes multiple times with constant error messages popping up. I really hope they fix it but as of now don’t even waste your time with it. Extremely frustrating and disappointing you can’t get anything done with it.

Crashes, hangs, inconsistent service

This is a lousy program. Two weeks ago it stopped allowing me to login via the app. I finally deleted the program, and reinstalled via App Store. It installs (according to app store), but a program never shows up in the Applications Folder. When I click “open” on the icon in the App Store, nothing opens (because there’s no file in the Applications Folder). Reboot. Try again. Reboot. Try again. When I could use the program, it was glitchy. For example, it crashed regularly (probably once a month) while I was running payroll. It crashed at other times. The “help” line folks are kind, and aim to assist, but their efforts do not seem to resolve the problems. Last payroll, an online rep canceled a Direct Deposit (days before it was to post), since the employee quit. I received a cancelation confirmation from Intuit. Yet, Intuit still paid the DD, so I had to ask the employee to reimburse me for a paycheck that he hadn’t earned. Too many problems with this program and its service.

Nov. Upate Breaks this app

Since the update the week of Nov. 5, I cannot login in the app even. I deleted it and reinstalled it, and now I cant even make to to the login in screen. Get your act together Intuit. This QB online is a massive fail, from a 10 year desktop used who is now stuck with QB online. Edit: The 4th instaltion of the app worked and now I can login in. But, it took 4 instals to even get to this point. Hopefully it is smoother sailing from here.

Crashes Daily, Mutiple Times

Intuit has *a lot* of work to do here. Their Mac App is constantly glitchy, and it’s little and big things… drop down search stops working, check boxes when reconciling don’t work, error pages, the entire app decides to restart while you’re in the middle of something… and the CRASHING. This app crashes on me *at least* once a day. Which of course means that whatever you were working on is GONE. Do yourself a favor… stay away from this app… it’s hot garbage. *Update… this App has crashed 10 times within the last 3 hours.

customer drop down

One bug that has been driving me crazy is when you type in a customers name, if you don’t type it 100% as listed you cannot press enter to select that customer. For instance on the website if I type “John S” for the customer John Smith, usually it will make the suggestion and I can either press enter or use an arrow key till I get that person. On the app I have to go to the mouse and click the name in the suggestion bubble so it will bring the correct name up in the entry field prior to pressing enter. I know this seams trivial but the app did not always have this problem, and when you are cruising along and you press enter prematurly without seeing if the customer name populated the field correctly it will give you an error saying customer does not exist. It sets you back when you are going between customers quickly.

Almost unusable

Really just a wrapper for the web version. I’ve tried to use it over the past couple of months, but I keep getting a message that it’s taking too long to access my data and then it reloads and I have to start over to get back to the report I was reviewing. I’m giving up and going back to the browser. I can see no advntage to using this terrible app over just using the browser.

Infuriating to use

This app deletes invoices that you’re working on if they’re not saved withing a short time of creating them. It forgets your login information constantly. Very buggy.

No quotes?

Love the software except want to be able to generate a quote for a job/project then be able to edit/adjust pricing and then automatically turn said quote into an invoice. Can we get that implemented in the next release?

Love the app, but it’s been crashing a lot recently

I’ve been using this app for a couple of years and generally love it and the QBO system. The most recent update has crashed repeatedly, making me switch to the browser so I don’t lose the work I’ve been doing. Generally, I agree with others that they have great customer service and are very responsive to customers. A few glitches they could address: I’m not sure why on the Client/customer page, when one starts typing a name, then switches to mouse for selection it does not respond, but it does respond in the browser. And, when tabbing through an invoice, after it finishes a line it goes to the address instead of the next line. Again, I do not have this problem in the browser. Overall, it’s a pleasure to use this app.

Why can’t they get this right?

Hi all… This application is a bit embarassing for Intuit. It crashes CONSTANTLY, it has issues loading, it goes offline too often, it has bugs everywhere. I am going to quit using this app at the beginning of the year. I am paying $50 a month!!!! $600 a year! I could buy the standalone app for less. Anyway, I’m an idiot for buying into this app and I am going to get out as soon as I can.

Great product

Love this app. Nice to have access to customer and invoices on the go.

Must use website to label invoice as "deposited"

In order to rerecord your invoices as deposited the user has to log on to the website, to me this kind of defeats the purpose of the app. Support is hit or miss. Just called and it was as if the guys dog died, he could have cared less about my issue. Quick books if you want to keep customers update this fast

Still does not work...

This app continues to get worse with every release. Can’t do the most simple tasks without bugs showing up daily. The latetst for me, when entering a new customer it will not allow me to choose default payment type or default payment terms. When creating a new invoice and adding line items, you can’t tab to create a new line item, but using tab to create new line item in expenses works fine. Whenever I reach out to Intuit or the community it never fails, I get canned answers and the problems never get fixed.

Quits Unexpectedly

If you purchase this App, be prepared to back up your work constantly. The program constantly shuts down and unsaved work is lost. There are also lots of weird cursor actions. It is difficult to tab between fields as the cursor ends up in illogical and inconvenient locations. You also have to click twice for new lines on many forms. Product/services list is difficult to organize. I have been working with QBO online for a long time and am unfortunately commited to this app


We purchased a subscription to QuickBooks based on the false advertising that this programme can be used internationally - NONE OF THE FUNCTIONS WORK… its basically a fancy excel spreadsheet that cannot support billing, salaries, or online banking outside of the US. I am disgusted that they advertised international compatibility and respond to ALL my queries with “sorry this is not possible outside of the US” and follow up with a “how helpful was our support” or “please rate us email”…. I would not recommend this programme to anyone outside of the United States - regardless of what QuickBook promises and advertises…. its all hogwash!

Very handy but keeps crashing. Hopefully fixed soon.

Once the crashing issue is fixed (averaging a crash once every other day), I’d give it a five star.

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